Satisfactory and a welcome change
I've slept on the bed for a week now and am mostly satisfied. It could be a bit firmer, but I don't sink in, which saves my back from strain. It also sleeps cool. I think higher end mattresses might be even cooler, but this is comfortable.
The package was great! I worried the mattress protector would feel crinkly, but it doesn't at all. The pillows are firm, but I can punch them into any shape I want - perfect. The sheets wrinkle and could be crisper for my taste, but they fit well.
I'm glad I paid for set-up and removal of my old mattress. It took two men more than 1/2 hour to put the frame together - and they were familiar with Ghostbed frames!