The 3-Step Process to Buying a Mattress Online

Last Updated on July 10, 2024

by Marc Werner, Founder - GhostBed

There are many reasons to buy a mattress-in-a-box online. Maybe you’re short on time. Or, you might already know exactly what you’re looking for. If you’re an introvert, the prospect of stepping into a showroom could stress you out. Whatever the case, the bottom line is this… buying a mattress online is incredibly convenient and can save you tons of time and money.

Overview: How to Buy a Mattress Online

Buying a mattress online is easy as 1-2-3 when you shop with GhostBed.

  • Step 1: Shop our site for a perfect mattress
  • Step 2: Order your mattress online
  • Step 3: Check out in 5-minutes flat

If you’d rather try out your mattress in person first, search for a GhostBed retailer near you.

A woman shops for a GhostBed mattress online from the comfort of her home

Buying a New Mattress: The Easy Way

Buying a mattress used to be a lot like buying a car. You’d travel to a showroom, meet with a salesperson, lay down for a few minutes and pull out your wallet to buy whichever mattress you selected. These days, you still can purchase a mattress in person if you’d like to, but many folks prefer to buy online—for several great reasons.

Here at GhostBed, we’ve taken all the struggles out of mattress shopping. If a showroom isn’t for you, follow our simple steps to get the mattress of your dreams delivered right to your doorstep.

Step 1: Shop Our Site for the Perfect Mattress

Suppose you’ve determined it’s time for a new mattress. Great—let’s start shopping! You can explore our collection of mattresses here, learn more about us as a company, and get to know your financing options.

Not sure which GhostBed mattress is for you? That’s okay! Our founder, Marc, put together a helpful mattress quiz to match you with the right bed based on your sleeping position and more.

Step 2: Select Your Mattress and Add-Ons

Once you’ve narrowed down which mattress is right for you, it’s time to move on to step 2, the easy peasy ordering process. After choosing the model you’d like, the only remaining choice to make is the size. With six sizes, from twin and XL twin, to full, queen, king, split king and California king, you are sure to find the size you need. Simply add the mattress to your cart and proceed to check out.

Ready for a full bedroom upgrade? Bundle our luxurious Adjustable Base with your mattress, or shop our award-winning sheets or pillows.

Step 3: Check Out

Finally, it’s time to check out. At this step, you can take advantage of our military, first responder, and educator discounts—or add a coupon code if you have one. If 0% financing is something you’d like to consider, you can do that too at this time. Click “Place Order,” and your new mattress will soon be on its way to your door.

Then comes the really fun part: delivery day! Most orders ship within 24 hours, and most customers get their delivery within 2-4 days. Your GhostBed mattress comes shrink-wrapped and packed in a small box; all you need to do is take the packaged mattress out of the box and place it on your bed frame or adjustable base. Cut open the wrapper gently, and your new bed will come to life before your eyes, ready to be made up with soft sheets and fluffy pillows for a cozy night of sleep.

Where Can I Try a GhostBed?

GhostBed Showroom in Plantation, Florida

If you’d like to test out your mattress in person before buying or would like to chat with one of our talented Sleep Experts, we invite you to visit our GhostBed showroom in Plantation, Florida. Or, you can search for a retailer near you using our store locator.

But don’t worry—if you prefer to do everything online and save yourself the trip, you’re covered by our industry-leading 101-Night Mattress Sleep Trial. That’s more than 3 months to try out your new mattress in the comfort of your own home! If you don’t love the feel of your mattress, return it for free with our money-back guarantee.

The Benefits of Buying a GhostBed

Along with our easy ordering process, we’re proud to offer a collection of high-quality mattresses to choose from. Plus, take a look at the other benefits below.

Fast, Free Shipping

Shipping delays can be a pain, and we’re all sick of waiting weeks or months for our online purchases to arrive. Luckily, because all GhostBed mattresses are designed and manufactured throughout the USA and Canada (depending on your location), you’ll typically receive your comfy new bed in as little as a few days. As a bonus, shipping and returns are always free.

Innovative Design Features

With over 20 years of manufacturing experience, GhostBed is leading the charge in mattress innovation. Accomplishments include too many awards to count, patented cooling technology, fantastic US-based customer service, rave reviews and of course, a super simple ordering and delivery process.

101-Night Risk-Free Trial Period

A lengthy trial period takes all the worry and concern out of buying a mattress online. By the end of your 101-night trial period, you’ll have a good idea of what you think of your mattress. If you decide it’s not the right fit for you, all you have to do is contact our team of Sleep Experts within the 101-night window, and we’ll sort out all the details for you.

Our Commitment to the Environment

We’ve been eco-friendly leaders from the start. Not only do we use packaging that’s as environmentally friendly as possible, but all of our hybrid and memory foam mattresses are CertiPUR-US certified.

This means that none of our mattresses contain:

  • Formaldehyde
  • Heavy metals
  • Lead
  • Mercury
  • Ozone depleters
  • PBDE flame retardants
  • Phthalates

Marc's Tip

Need help selecting the right mattress for you? I put together a short quiz that’ll take you through your typical sleeping position, health concerns and more—and then recommend the perfect match from our collection. We look forward to helping you!

Marc Werner - Founder, GhostBed

Marc Werner

Founder - GhostBed

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Marc has spent the last two decades designing & manufacturing mattresses and other sleep products, drawing on a lifetime of experience working with the material sciences. With several patents to his name, he works closely with the GhostBed team to create products with the perfect balance of comfort & support. Learn More

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